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ComplyKing

Terms of Service

Last updated: August 16, 2026

Please read these Terms of Service carefully before using ComplyKing. By creating an account or using our Service, you agree to be bound by these terms. If you do not agree, do not use the Service.

1. Parties and Definitions

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Flowsol, a sole proprietorship registered in Poland (business ID / NIP: 6762512842), operating under the trade name “ComplyKing” (“Company,” “we,” “our,” or “us”).

In these Terms:

  • “Service” means the ComplyKing platform accessible at complyking.com, including all features, tools, content, and APIs.
  • “Documents” means any compliance documents, safety plans, handbooks, policies, or other materials generated through the Service.
  • “AI Output” means any text, content, or materials produced by the artificial intelligence systems used by the Service.
  • “Subscription”means a paid plan granting access to the Service's features.

2. Description of Service

ComplyKing is a compliance document preparation platform that uses artificial intelligence to generate workplace compliance documents for small businesses in the United States. The Service covers industries including restaurants, contractors, salons and spas, and medical/dental clinics.

Documents generated through the Service are based on federal and state regulatory requirements and are intended to help businesses prepare for inspections, audits, and general regulatory compliance. The Service includes multi-step verification of generated content against regulatory requirements.

3. Important Disclaimers — Please Read Carefully

3.1. No Legal, Professional, or Compliance Advice

ComplyKing is a document preparation assistant. The Service does not provide legal advice, professional compliance consulting, safety engineering services, or any form of professional counsel. No attorney-client or consultant-client relationship is created by your use of the Service.

Nothing in the Documents or on this website should be construed as legal advice or a substitute for consultation with a qualified attorney, safety professional, or compliance consultant. We strongly recommend that all generated Documents be reviewed by a qualified professional before implementation.

3.2. No Compliance Guarantee

We do not guarantee that Documents generated through the Service will satisfy all applicable legal, regulatory, or inspection requirements for your specific business, jurisdiction, or circumstances. Compliance requirements vary by federal, state, county, and municipal jurisdiction, and may change at any time. Your business may be subject to additional local requirements not covered by the Service.

Use of the Service does not guarantee that your business will pass any inspection, audit, or regulatory review. Compliance is the sole responsibility of the business owner.

3.3. AI-Generated Content Limitations

Documents are generated using artificial intelligence systems. While we employ multi-step verification of generated content against regulatory requirements, AI-generated content is inherently probabilistic and may contain errors, omissions, inaccuracies, or outdated information. Specifically:

  • AI outputs are provided “as-is” and do not constitute professional advice of any kind.
  • Regulatory citations and references may be inaccurate, outdated, or inapplicable to your specific situation despite our verification processes.
  • The Service may not account for all local variations, recent regulatory changes, or industry-specific requirements unique to your business.
  • You are solely responsible for reviewing, verifying, and validating all Documents before relying on or implementing them in your business operations.

3.4. User Responsibility

You acknowledge and agree that you bear full responsibility for:

  • Reviewing all Documents for accuracy, completeness, and applicability to your business before use.
  • Implementing and maintaining any compliance programs described in the Documents.
  • Training employees and ensuring ongoing compliance with all applicable regulations.
  • Verifying that Documents comply with all federal, state, and local laws applicable to your business.
  • Consulting with qualified legal or compliance professionals where appropriate.
  • Any fines, penalties, citations, legal actions, or other consequences resulting from the use or non-use of the Documents.

4. Account Registration

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately at hello@complyking.com if you suspect unauthorized access.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business.

5. Subscription, Payments, and Refund Policy

5.1. Subscription Plans

The Service offers tiered subscription plans (Starter, Professional, and Business) with varying document generation limits, features, and location allowances. Plan details and pricing are displayed on our website and may be updated from time to time.

5.2. Billing

Subscriptions are billed on a recurring basis (monthly or annually, depending on your selected plan) through our payment processor, Stripe. By subscribing, you authorize Stripe to charge your payment method at the applicable rate for your plan. All prices are listed in US Dollars (USD).

5.3. Free First Document

New users may generate one complete document free of charge without a subscription. This free document is subject to the same disclaimers and limitations described in Section 3. A subscription is required for additional document generations.

5.4. Cancellation Policy

You may cancel your subscription at any time through the Stripe Customer Portal, accessible from your account settings. Upon cancellation:

  • Your access to paid features continues until the end of your current billing period.
  • You will not be charged for any subsequent billing periods.
  • After your paid period expires, your account converts to read-only access: you may view and download your existing Documents but cannot generate new ones.
  • Your Documents are never deleted as a result of cancellation. Your data is retained in accordance with our Privacy Policy.
  • For annual plans, cancellation stops auto-renewal. Access continues until the end of your annual term.
  • You may re-subscribe at any time to restore full access to the Service.

5.5. Refund Policy

14-Day Satisfaction Guarantee

If you subscribe and have not generated any paid documents (beyond your free first document), you may request a full refund within 14 days of your initial subscription payment. Your free first document is not affected by this refund and remains yours. To request a refund under this guarantee, contact us at hello@complyking.com within 14 days of your first charge.

After Document Generation

Once you have generated one or more paid documents (beyond your free first document), subscription fees are non-refundable. Documents are generated using AI systems that incur costs upon each generation, and the resulting Documents can be downloaded immediately. This includes partial refunds for unused portions of a billing period.

Billing Errors and Service Outages

We will issue refunds or credits in the following cases:

  • Billing errors: duplicate charges or incorrect amounts reported within 14 days of the charge.
  • Extended outages: if a verified technical failure prevents access to the Service for more than 24 consecutive hours during a billing cycle, a pro-rata credit will be applied to your next billing period. Contact us within 14 days of the outage.

To request a refund or billing review, contact us at hello@complyking.com within 14 days of the charge or incident. Include your account email and a description of the issue.

5.6. Price Changes

We may change subscription prices at any time. Existing subscribers will be notified at least 30 days before any price increase takes effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Document Ownership

Documents generated through the Service belong to you. You retain full ownership and may use, modify, print, and distribute them for your business purposes. Documents generated during your free first document or during any subscription period remain yours regardless of whether you continue your subscription.

Note: AI-generated content may have limited copyright protection under applicable law. We make no representations regarding the copyrightability of AI-generated Documents.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Submit false or misleading business information during document generation.
  • Attempt to reverse-engineer, decompile, or extract the AI models, prompts, or proprietary algorithms used by the Service.
  • Resell, redistribute, or white-label generated Documents as part of a competing compliance document service, except as permitted by the features included in your subscription plan as described on our pricing page.
  • Use automated tools, bots, or scripts to access the Service outside of normal use.
  • Attempt to circumvent usage limits, rate limits, or security measures.
  • Interfere with the operation of the Service or other users' access.

8. Intellectual Property

The Service, including its software, design, branding, logos, AI models, verification pipelines, regulation databases, questionnaire configurations, and all related intellectual property, is owned by the Company and protected by applicable intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.

The “ComplyKing” name, logo, and associated branding are trademarks of the Company. You may not use our trademarks without prior written consent.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • THE COMPANY, ITS OWNER, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
  • WITHOUT LIMITING THE FOREGOING, WE SHALL NOT BE LIABLE FOR ANY DAMAGES, FINES, PENALTIES, CITATIONS, LEGAL FEES, SETTLEMENTS, JUDGMENTS, OR ANY OTHER LOSSES ARISING FROM OR RELATED TO:
    • REGULATORY INSPECTIONS, AUDITS, OR ENFORCEMENT ACTIONS (INCLUDING BUT NOT LIMITED TO OSHA CITATIONS, HEALTH DEPARTMENT VIOLATIONS, OR ANY OTHER GOVERNMENT AGENCY ACTIONS).
    • YOUR RELIANCE ON, IMPLEMENTATION OF, OR FAILURE TO IMPLEMENT ANY DOCUMENT GENERATED THROUGH THE SERVICE.
    • INACCURACIES, ERRORS, OMISSIONS, OR OUTDATED INFORMATION IN AI-GENERATED DOCUMENTS.
    • WORKPLACE ACCIDENTS, INJURIES, OR ILLNESSES.
    • FOOD SAFETY INCIDENTS OR FOODBORNE ILLNESS.
    • PATIENT DATA BREACHES OR HIPAA VIOLATIONS.
    • EMPLOYEE CLAIMS, DISPUTES, OR LABOR LAW VIOLATIONS.
    • ANY OTHER REGULATORY NON-COMPLIANCE, REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its owner, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service or any Documents generated through the Service.
  • Your implementation, distribution, or reliance on Documents in your business operations.
  • Your violation of these Terms.
  • Your violation of any applicable law or regulation.
  • Any claim by a third party (including employees, customers, government agencies, or any other party) related to your use of the Documents.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS.

We do not warrant that:

  • Documents will be error-free, complete, accurate, or suitable for any particular regulatory requirement.
  • The Service will meet your specific compliance needs or satisfy any particular inspector, auditor, or regulatory body.
  • The Service will be uninterrupted, timely, secure, or free of viruses or other harmful components.
  • Regulatory information and citations in Documents will be current or applicable to your jurisdiction at the time of use.

12. Third-Party Services

The Service relies on third-party providers, including AI service providers for document generation and verification, Stripe for payment processing, and cloud infrastructure providers for hosting, database, and email delivery. We are not responsible for the availability, accuracy, or performance of these third-party services. Your use of payment services is subject to Stripe's terms of service.

13. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and, where possible, by email. The “Last updated” date at the top of this page indicates when these Terms were last revised. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.

15. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to the Service, other users, or our business. Upon termination:

  • Your right to use the Service ceases immediately.
  • Documents you have already generated and downloaded remain yours.
  • Sections 3 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 11 (Disclaimer of Warranties), and 16 (Governing Law) survive termination.

16. Governing Law and Dispute Resolution

16.1. Informal Resolution First

Before filing a claim or starting any proceeding, you agree to first contact us at hello@complyking.com and describe the dispute so we can attempt to resolve it informally and in good faith. Both parties agree to negotiate for at least 30 days from the date of that notice before either party pursues arbitration, small claims court, or any other proceeding. Completing this informal process is a condition to bringing a claim.

16.2. Binding Arbitration (US Customers)

If you are located in the United States and a dispute is not resolved under Section 16.1, you and Flowsolagree that the dispute will be resolved by binding, individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, rather than in court, except as provided in Section 16.5. The arbitration will be conducted remotely or through the submission of documents, unless the arbitrator determines a hearing is necessary. Each party is responsible for its own attorneys' fees and costs, with arbitration fees allocated according to the AAA's rules. This arbitration agreement is governed by the Federal Arbitration Act.

16.3. Class Action and Jury Trial Waiver

To the maximum extent permitted by law, you and Flowsol agree that any claim will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Both parties waive any right to a jury trial.

16.4. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of law provisions. If you are located outside the United States, disputes not resolved under Section 16.1 are subject to the exclusive jurisdiction of the courts of Poland. If you are located in the United States, Section 16.2 (not this paragraph) governs how disputes are resolved, and nothing in this Section 16 overrides any mandatory consumer-protection law of your state that cannot be waived by agreement.

16.5. Small Claims Exception

Notwithstanding Section 16.2, either party may bring an individual claim in small claims court instead of arbitration, provided the claim qualifies for that court and remains there.

Nothing in these Terms affects your statutory rights as a consumer under the mandatory consumer protection laws of your jurisdiction.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding your use of the Service and supersede all prior agreements, understandings, and communications.

19. Contact Information

If you have questions about these Terms, contact us at:

Email: hello@complyking.com

Our full company details are set out in Section 1.